Shipping Information
Shipping Overview
All products are crafted in the USA and shipped Monday through Saturday. Please note that some items may be dispatched separately.
Estimated Delivery Schedule
Production Time
- Standard apparel: 3–5 business days
- Custom handmade items, embroidery, and all-over sublimation: 5–10 business days
Shipping Time
- Within the U.S.
- Standard: 6–12 business days
- Expedited: 4–8 business days
- International
- Standard: 14–20 business days
- Expedited: 7–15 business days
Tracking Information
When available, tracking numbers will be emailed so you can monitor your package online.
Multiple Orders
Orders placed on the same day cannot be combined into one shipment.
Shipping to Different Addresses
We cannot split a single order across multiple addresses. To send items to different locations, please place separate orders.
Changing Your Shipping Address
Address changes are only accepted within 4 hours of placing your order. After this window, no modifications can be made. For assistance, contact us promptly at nelovatee@gmail.com.
Customs Fees & Delays
International orders may be subject to import taxes, duties, or fees imposed by the destination country. These costs are the customer’s responsibility. Customs clearance may also lead to delays outside our control. For more details, please check with your local Customs office.